Retail Cookie Assistant & Baker
Starting Pay: $16.50/hour
Part-Time
The Messy Cookie in Portland, ME
good cookies • good coffee • good vibes
Are you cheerful, reliable, and passionate about cookies?
Join our growing team at The Messy Cookie! We're a locally-owned, woman-owned and LGBTQIA-owned cookie bakery looking for a Retail Cookie Assistant & Baker to help create a welcoming customer experience while also baking delicious treats behind the scenes.
This is a part-time position with set hours on Fridays from 8 AM to 3 PM (and the possibility of Saturdays in the future). Additionally, you’ll be called in a few days a month (sometimes a few days a week if your schedule allows it) to bake cookies in preparation for retail shop days.
What You’ll Do:
Retail Responsibilities (Fridays):
- Help set up our shop before we open our doors by making coffee, the coffee station, and baking cookies.
- Greet and engage customers with a friendly attitude and provide excellent service.
- Operate the register, handle transactions, and ensure the counter is clean and inviting.
- Assist customers with cookie orders, packaging, and product questions.
Baking Responsibilities (Occasional & Fridays):
- Bake cookies from scratch or frozen dough as needed for retail.
- Follow recipes and guidelines to ensure consistent quality.
- Assist in maintaining a clean, organized, and food-safe workspace.
Who You Are:
- Outgoing & Positive: You enjoy engaging with people, making them feel welcome, and bringing joy to their day.
- Reliable & Adaptable: You’re dependable, punctual, and ready to jump in where needed.
- Detail-Oriented: You take pride in following recipes accurately and keeping things tidy.
- Team-Oriented: You enjoy collaborating and contributing to a supportive workplace.
Qualifications:
- Customer service experience is a plus but not required.
- Basic baking experience or willingness to learn; if you don't have experience baking, please don't let that deter you from applying! (We all start somewhere!)
- Ability to stand for extended periods and lift up to 25 lbs.
- Flexibility in schedule to accommodate for prepping cookies throughout the week when needed. This can be pre-determined based on your availability through the week to work with your schedule.
Perks & Pay:
- Starting pay: $16.50/hour.
- Complimentary cookies on your shift!
- Discount on a personal cookie order during the year.
- A chance to be part of a small, fun, and growing business.
About Us:
The Messy Cookie is a joy-filled cookie bakery bringing smiles to Portland and beyond! We specialize in creating delicious gourmet cookies and memorable retail experiences. Join us in spreading cookie cheer!