Retail Cookie Assistant & Baker

Starting Pay: $16.50/hour

Part-Time

The Messy Cookie in Portland, ME
good cookies • good coffee • good vibes

Are you cheerful, reliable, and passionate about cookies?
Join our growing team at The Messy Cookie! We're a locally-owned, woman-owned and LGBTQIA-owned cookie bakery looking for a Retail Cookie Assistant & Baker to help create a welcoming customer experience while also baking delicious treats behind the scenes.

This is a part-time position with set hours on Fridays from 8 AM to 3 PM (and the possibility of Saturdays in the future). Additionally, you’ll be called in a few days a month (sometimes a few days a week if your schedule allows it) to bake cookies in preparation for retail shop days.

What You’ll Do:

Retail Responsibilities (Fridays):

  • Help set up our shop before we open our doors by making coffee, the coffee station, and baking cookies.
  • Greet and engage customers with a friendly attitude and provide excellent service.
  • Operate the register, handle transactions, and ensure the counter is clean and inviting.
  • Assist customers with cookie orders, packaging, and product questions.

Baking Responsibilities (Occasional & Fridays):

  • Bake cookies from scratch or frozen dough as needed for retail.
  • Follow recipes and guidelines to ensure consistent quality.
  • Assist in maintaining a clean, organized, and food-safe workspace.

Who You Are:

  • Outgoing & Positive: You enjoy engaging with people, making them feel welcome, and bringing joy to their day.
  • Reliable & Adaptable: You’re dependable, punctual, and ready to jump in where needed.
  • Detail-Oriented: You take pride in following recipes accurately and keeping things tidy.
  • Team-Oriented: You enjoy collaborating and contributing to a supportive workplace.

Qualifications:

  • Customer service experience is a plus but not required.
  • Basic baking experience or willingness to learn; if you don't have experience baking, please don't let that deter you from applying! (We all start somewhere!)
  • Ability to stand for extended periods and lift up to 25 lbs.
  • Flexibility in schedule to accommodate for prepping cookies throughout the week when needed. This can be pre-determined based on your availability through the week to work with your schedule.

Perks & Pay:

  • Starting pay: $16.50/hour.
  • Complimentary cookies on your shift!
  • Discount on a personal cookie order during the year.
  • A chance to be part of a small, fun, and growing business.

About Us:

The Messy Cookie is a joy-filled cookie bakery bringing smiles to Portland and beyond! We specialize in creating delicious gourmet cookies and memorable retail experiences. Join us in spreading cookie cheer!

Email Us & Apply